Welcome!

Apache Authors: Elizabeth White, Pat Romanski, John Mertic, Liz McMillan, Janakiram MSV

News Feed Item

Financial Firm Transforms IT Infrastructure with EMC to Enable Business Growth

Williams & Fudge Selects EMC to Reduce IT Costs; Virtual Desktops Boot 90% Faster

HOPKINTON, Mass., Nov. 13, 2012 /PRNewswire/ -- EMC Corporation (NYSE:EMC) today announced that Williams & Fudge, an accounts receivable management firm serving 1,200 colleges, universities and financial institutions, selected EMC® VNX® unified storage and EMC RecoverPoint™ to transform its business operations and accelerate server and desktop virtualization. With EMC and VMware® virtualization and cloud infrastructure technologies, the company has achieved business expansion, improved availability of mission-critical applications including Microsoft SharePoint, SQL Server and VMware Zimbra email; and significantly lowered hardware and support costs while delivering new services to its internal clients.

Customer Benefits:

  • Improved Performance—More than 250 users are able to launch their virtual desktops 90% faster for PCs since Williams & Fudge implemented EMC VNX with a FLASH 1st automated tiering strategy.
  • Instantaneous Response – Since implementing VNX, Williams & Fudge has achieved instantaneous response times for Microsoft SharePoint indexing and search functions while maintaining high performance.
  • Comprehensive Data Protection—Using EMC RecoverPoint and VMware, Williams & Fudge can migrate virtual machines (VMs) to a disaster recovery site 200 miles away in just 30 minutes, and has achieved 100% availability for its critical applications.
  • Increased Efficiency—Williams & Fudge has substantially reduced potential hardware costs and supporting a 200-employee headcount increase—all without additional IT staff.

Customer Challenges and Solution:

Williams & Fudge's business was expanding as demand increased for assistance with collecting receivables on college loans and other debt from higher-education and financial institutions. The firm's previous physical IT infrastructure lacked sufficient scalability to handle the company's growth. It also required significant management resources, which was a drain on Williams & Fudge's lean IT staff.

With the help of EMC Premier Velocity Solution Provider eGroup, Williams & Fudge selected EMC VNX unified storage to transform its business. VNX has enabled the firm to deliver new IT services, such as the launch of a new business unit, to its internal clients. VNX provides Williams & Fudge with a FLASH 1st automated tiering strategy that leverages the EMC FAST™ Suite, along with Flash and high-capacity disk drives. VNX supports Williams & Fudge's Microsoft SharePoint, SQL Server, VMware Zimbra email and custom-built Linux applications.

Williams & Fudge has virtualized 100% of its server infrastructure with VMware vSphere and has virtualized 260 desktops using VMware View. Williams & Fudge relies on VMware vStorage API for Array Integration (VAAI) and EMC VSI plug-ins for vCenter to streamline integration between VNX and VMware, enabling faster provisioning and copying of virtual machines, among other tasks.

For disaster recovery, Williams & Fudge uses EMC RecoverPoint continuous data protection and VMware vCenter Site Recovery Manager (SRM) to replicate its virtualized infrastructures across two data centers located 200 miles apart.

Customer Quotes:

Phillip Reynolds, Data Center Director, Williams & Fudge

"Our company has more than doubled in size to 360 employees while our lean IT staff of three employees has remained the same—something that wouldn't have been possible without EMC and VMware technology. As our company continues to grow—even two- or three-fold—we're very comfortable that EMC and VMware technology will enable our data center to scale with the business."

"We took a very hard look at another storage vendor but determined it wasn't going to deliver the performance we needed for our intensive SharePoint and SQL Server workloads and, in particular, our virtual desktop workload. Plus, it didn't have the streamlined integration with VMware that makes managing our environment so easy.  EMC was the clear choice for us and we are extremely happy with how EMC has performed."

"We've transformed into a proactive business, ready for whatever comes next. If a new client project requires 50 additional staff members, we have the agility to create up to 50 desktops in no time. For example, we supported the creation of a new division with employees who move to new workspaces every few weeks and need to log in to their desktops from different locations. By leveraging technology as a business enabler, we can rapidly respond to dynamic needs and deliver new services to attract clients."

"With EMC VNX and the FAST Suite backing our virtualized desktop infrastructure, we're getting great performance—even when boot storms occur. It's amazing—just a little flash goes a long way. Our call center agents log into their virtual desktops or reboot in only 30 seconds when it used to take five to 10 minutes for PCs. And because they operate on commissions, enabling our agents to get to work faster contributes to increased revenue for the company."

"SharePoint is the hub of our business operations that connects thousands of documents with our employees for filling out forms, submitting applications, and managing accounts. With VNX and Flash 1st, we've been able to deliver instantaneous response times to SharePoint indexing and search functions. SharePoint performance isn't even affected when the infrastructure loads 250 virtual desktops in 10 to 15 seconds. Unisphere comes with application-specific wizards for SharePoint that make it easy to provision storage and perform other administrative tasks."

"We credit EMC and VMware with enabling significant cost savings. We have decreasing potential hardware costs. The number of help desk calls and overall IT support cost per user also has dropped substantially. Instead of patching and maintaining hundreds of desktops and servers, we simply upgrade a few golden images. Lastly, as a result of the excellent integration between EMC and VMware solutions, we can add virtual desktops and machines, disk drives and applications very quickly and easily."

"EMC's RecoverPoint is one of those technologies that actually lives up to everything it is supposed to be. It has allowed our business to have peace of mind and to have our data backed up off-site with very little time to get the data moved over. The bandwidth reduction is phenomenal. We are doing this across a very small pipe."

"RecoverPoint and VMware SRM enable us to migrate all of our virtual machines from our primary data center to another site 200 miles away in about 30 minutes. Because everything is integrated and pre-scripted, we just press a button and it's done. As a result of having an agile cloud infrastructure, we have achieved 100% availability with virtually zero RPO and RTO's.  I can sleep well at night knowing our data is protected."

Additional Resources:

About EMC

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing.  Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at www.EMC.com.

EMC, FAST, RecoverPoint, VNX and Unisphere are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

SOURCE EMC Corporation

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Unsecured IoT devices were used to launch crippling DDOS attacks in October 2016, targeting services such as Twitter, Spotify, and GitHub. Subsequent testimony to Congress about potential attacks on office buildings, schools, and hospitals raised the possibility for the IoT to harm and even kill people. What should be done? Does the government need to intervene? This panel at @ThingExpo New York brings together leading IoT and security experts to discuss this very serious topic.
Internet of @ThingsExpo has announced today that Chris Matthieu has been named tech chair of Internet of @ThingsExpo 2017 New York The 7th Internet of @ThingsExpo will take place on June 6-8, 2017, at the Javits Center in New York City, New York. Chris Matthieu is the co-founder and CTO of Octoblu, a revolutionary real-time IoT platform recently acquired by Citrix. Octoblu connects things, systems, people and clouds to a global mesh network allowing users to automate and control design flo...
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2017 New York. The 20th Cloud Expo and 7th @ThingsExpo will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Internet to enable us all to im...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for ...
"At ROHA we develop an app called Catcha. It was developed after we spent a year meeting with, talking to, interacting with senior citizens watching them use their smartphones and talking to them about how they use their smartphones so we could get to know their smartphone behavior," explained Dave Woods, Chief Innovation Officer at ROHA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, drew together recent research and lessons learned from emerging and established compa...
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.