Welcome!

Apache Authors: Liz McMillan, William Schmarzo, Christopher Harrold, Elizabeth White, Talend Inc.

Related Topics: Cloud Security, Microservices Expo, IoT User Interface, Agile Computing, @CloudExpo

Cloud Security: Article

What You Should Know Before Your Computer Crashes

How important is your Outlook and QuickBooks data?

Imagine it as if it's actually happened - your network has crashed and all your organization's critical applications and associated data have vanished. This worst-case scenario is one every business owner fears. Whether it's due to a storm, a break-in or the crash of your hard drive, the loss of your company data can cripple your business, leaving you stranded and holding the proverbial bag.

Business owners often assume that they don't have time to think about data backup procedures, much less the recovery process involved in the event of a system failure. They are focused instead on the business at hand. Unfortunately, what many don't realize is that the stalwart back-up methods of the past such as tape, CD or memory stick have become painfully antiquated in today's data-centric world.

While many small-to-mid-sized businesses (SMBs) think all of their data is being captured and stored in a safe place, the reality is that most SMBs are operating under a false assumption. Your business depends on mission-critical applications and their associated data. The deep dark secret is that many of these programs are not being backed up because, when left open, they are outside the parameters of standard backup procedures.

The question all business owners should ask themselves is simple: "If my computer disappeared tomorrow, could my business survive without past emails, contacts, work schedules and accounting data?" If the answer is no, then it's time to take a closer look at your backup and data recovery procedures.

The Ongoing Dilemma

Many critical non-standard databases, such as Outlook and QuickBooks along with other accounting software and legacy applications, as well as databases such as MS Access and MySQL, are not VSS-aware, meaning they lack the standard that allows files or databases to be backed up when in use. This lack of functionality leaves many IT managers and SMBs empty-handed in the event of a disaster or system failure.

Outlook and QuickBooks user/company data is notorious for being left out of standard backup routine practices. The ongoing dilemma of backing up this critical data continues to be the fact that most of us forget to shut down these programs when we leave for the day. Unless you take special precautions, it is likely that when attempting to restore these critical data files you may find that they are outdated... or worse, corrupted. This is true of many mission-critical programs that keep your business running.

Take Outlook for example; a critical application for businesses of all sizes. If Outlook is not closed, many backup tools are unable to backup the ever-important .PST file, leaving your company open to potential disaster should the program crash. The .PST contains all of your Outlook data, including emails, calendar events, contacts, schedules and notes; and the backup of this file doesn't necessarily happen automatically. Backing up the .PST file is critical for restoring your most recent data.

Additionally, for those of us who are email hoarders, keeping all email correspondence in Outlook over the past year can cause the .PST to reach gigabyte proportions very quickly. These large and unruly files can produce unexpected problems when backing them up. Many backup systems can "time out" or even worse, demand an extra tape or CD to complete the backup routine when your office is closed and employees are gone for the day.

A good starting point is to look for a Microsoft Certified backup vendor that follows the best practices set by Microsoft. Selecting back up software that doesn't conflict with Windows or other low-level drivers, such as antivirus programs and software firewalls, should be a key element in identifying a backup vendor.

When it comes to ranking important data, most people place their financial records near the top of the list. This is especially true for business owners. QuickBooks, the popular accounting software, is another application many SMBs can't do without. The absence of an Application Programming Interface (API) presents additional challenges for protecting corporate financial data. An API allows third-party companies to integrate special functions, such as requests for a data dump for easy backup. Currently, there is no safe method to programmatically dump your QuickBooks data to a safe place for easy backup at the end of the day, and without an API, developers can't create one for QuickBooks.

Intuit recommends scheduling QuickBooks to back up automatically to a specific folder, which allows your data to be verified regularly, and from there, scheduling your third party backup software to back up to that folder. This ensures that QuickBooks is in a good state before your backup software runs. Not following these best practices could lead to a corrupted QuickBooks database file.

Listed below are the QuickBooks files that your company must make sure are backed up:

.QBW = quickbooks Primary Data File

.QBB = quickbooks Backup File

.QBA = quickbooks Accountant's Copy File

(May also be a .AIF [Accountant's Import File])

.QBA.TLG = Transaction log file (for the accountant's review copy)

.QBM = quickbooks Portable Company File (for version 2006 and above).

.QBI = quickbooks Crash Roll Back File

.QBX = quickbooks Accountant Transfer File

.QDT = quickbooks United Kingdom Accountant Data File

The backup challenges of these programs are unique, so take the time to consider alternatives that address this lack of functionality. Some data backup companies provide solutions that include the ability to continuously back up your programs and data, no matter where that device is located and even while the programs are open and in use.

How Confident Are You? - Not Sure? Test It!
Not sure if your data is secure? Just like a fire drill, the best way to make sure is to put your backup method to the test. If possible, locate a spare computer, wipe the drive and attempt to do a complete restore of your company applications and associated data. Then ask yourself the following questions:

  • Are you able to restore your backup files in one simple step?
  • Do you need to re-install all of your applications individually?
  • Do you have easy access to those applications and have you kept track of the associated upgrades?
  • Does your Outlook, QuickBooks and other proprietary data install easily?
  • Do you end up with the most current data when you have completed the restoration?

Most important, keep track of the time it takes you to complete the restoration from beginning to end, then multiply that by the number of computers you have within your organization. Many SMBs are unaware that the "dirty little secret" of data recovery is the time it takes to restore data, which is governed by your company's bandwidth restrictions. When your computers are down, every minute counts.

Conclusion
Data backup should be as important to your business as an insurance policy. Computers can be replaced if lost in a disaster, or stolen during a break-in. But if you don't have a reliable, secure method of restoring your data, all the money in the world isn't going to bring back those missing files. It is crucial to find a method that protects every level of your data.

In a perfect world, there would be no need to back up your company's data; computers and hard drives would last forever, outside threats like malicious hackers and natural disasters would be non-existent and employees would never forget to save a file, or close a program. Unfortunately this perfect world does not exist. For this reason, businesses of all types and sizes know that keeping their data backed up and protected at all times must be of the utmost priority if they wish to remain in business after the fact.

More Stories By Jamie Brenzel

Jamie Brenzel brings over 15 years of experience in investment banking and entrepreneurial startups to his role as CEO of KineticD. His prior business accomplishments are long and varied. He was at Salomon Brothers in London, where he helped build the equity derivatives department into an important profit center. He then embarked on his future as an entrepreneur, acquiring Wood Printing & Graphics, and later co-founding integrated marketing communications company Sonar Group. Jamie then established a solid foundation for Truition, an eCommerce service company for clients such as Dell Financial Services, CompUSA and Sirius Satellite Radio. Jamie holds an Honors Bachelor of Arts degree in Politics and Philosophy from the University of Western Ontario.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Large scale deployments present unique planning challenges, system commissioning hurdles between IT and OT and demand careful system hand-off orchestration. In his session at @ThingsExpo, Jeff Smith, Senior Director and a founding member of Incenergy, will discuss some of the key tactics to ensure delivery success based on his experience of the last two years deploying Industrial IoT systems across four continents.
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.