Welcome!

Apache Authors: Pat Romanski, Liz McMillan, Elizabeth White, Christopher Harrold, Janakiram MSV

News Feed Item

NGDATA Launches Lily 2.0: Helps Enterprises Gain Real Time Customer Intelligence

NGDATA™, the consumer intelligence and interactive Big Data management solutions company, today announced the availability of Lily 2.0, the industry’s only solution that enables enterprises to gain a 360 degree view of their customers by combining and analyzing structured, unstructured and semi-structured data from multiple sources. Currently deployed at several enterprise organizations, Lily helps customers gain deep insights into their customers, products, markets and operations to optimize business processes and create highly personalized offers that drive sales and increase customer intimacy. Without Lily, organizations only get a partial view of customers, preferences and behaviors – resulting in disjointed and ineffective sales and marketing processes. Lily 2.0 includes a new set of innovative modules including: the Lily Customer Database, Lily Customer Applications, NGDATA Data Services as well as enhancements to the Lily Data Repository.

While there are a wide variety of business intelligence, Big Data, analytics, and real-time marketing solutions entering the market, Lily 2.0 supersedes the limitations of these solutions. Using Lily, customers are able to tap a wide variety of Big Data sources, access complete customer profiles in real-time and take into account a customer’s latest interactions across multiple channels (CRM, social media, mobile) instead of relying on outdated batch data to make marketing and sales decisions. By better understanding a consumer’s propensity towards specific offers and brands, Lily helps enterprise organizations to more effectively provide recommendations on products and advertisements – resulting in greater customer loyalty and increased sales.

“The ability to provide a comprehensive view of the customer and predict their propensity towards purchasing products will provide companies with a distinct competitive advantage. Today’s consumers often make purchase decisions based on their most recent actions, interactions and social engagements, in addition to their historic behavior,” said Benjamin Woo, managing director of industry research firm Neuralytix, Inc. and analyst at GigaOM Pro. “Lily offers enterprises the unique advantage of being able to collectively amass and act on this data – creating smarter and more effective sales and marketing campaigns.”

New modules include:

  • The Lily Customer Database: uses matching and machine learning capabilities to correlate all data from hundreds of internal and external sources to a unique customer. By aggregating data based on behavioral data, Lily can build and maintain customer records that contain all data related to each individual customer including purchase history, web clickstreams, geolocational information and social interactions. The Lily Customer Database easily integrates with applications such as SAP Business Objects, Tableau, SAS/ACCESS, Microstrategy, QuickView and Hive for exploratory analytics and business intelligence applications, providing real-time insights based on more complete data.
  • Lily Customer Applications: The Lily Recommendation Engine leverages sophisticated machine-learning algorithms such as collaborative filtering to deliver highly targeted, contextual and personalized product recommendations. Now, enterprises can predict an individual’s preferences toward a product or service by observing group behavior such as purchase history, brand affinity, social interaction, POS transactions, web clickstreams and geo-location information to deliver highly accurate recommendations. The Recommendation Engine can be integrated into any existing application such as mobile wallet or a fraud detection application.
  • The Lily Data Repository: delivers new connectivity, indexing, scalibility, support capabilities for SolrCloud as well as certification on the latest Hadoop and HBase versions. As a result, enterprises can aggregate, store, index and retrieve a wide variety of internal and data into a native Big Data platform.
  • NGDATA Data Services: augments existing customer data in Lily with other data sources such as social network data or reference databases, such as Lexis-Nexis and market and consumer data. Pre-integrated into the Lily Customer Database, NGDATA Data Services speeds up implementation and time to value by rapidly making external data available.

“Simply put, we empower enterprise organizations to gain competitive agility by making it easier to precisely pinpoint customer preferences,” said Luc Burgelman, CEO and founder of NGDATA. “We help these companies improve marketing effectiveness, fraud prevention and one to one customer engagement by removing what used to be time consuming and disjointed processes of business intelligence, marketing and analytics. Lily serves as a company’s consumer intelligence engine and steps in where traditional CRM and data warehousing systems have fallen short.”

About NGDATA
NGDATATM is the consumer intelligence company that empowers enterprises seeking greater customer lifetime value to drive continuous, actionable insights to enable sales and increase customer loyalty. The company does this through its unique combination of Big Data management and machine learning technologies in a single integrated solution. Headquartered in Gent, Belgium with offices in New York City and San Francisco, NGDATA provides solutions to data-driven sectors such as financial services, retail and media/publishing. Please visit www.ngdata.com for more information or follow on Twitter @ngdata_com or connect with the company on LinkedIn.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities – ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups. As a result, many firms employ new business models that place enormous impor...
Amazon is pursuing new markets and disrupting industries at an incredible pace. Almost every industry seems to be in its crosshairs. Companies and industries that once thought they were safe are now worried about being “Amazoned.”. The new watch word should be “Be afraid. Be very afraid.” In his session 21st Cloud Expo, Chris Kocher, a co-founder of Grey Heron, will address questions such as: What new areas is Amazon disrupting? How are they doing this? Where are they likely to go? What are th...
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we'v...
SYS-CON Events announced today that NetApp has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. NetApp is the data authority for hybrid cloud. NetApp provides a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with their partners, NetApp emp...
SYS-CON Events announced today that TidalScale, a leading provider of systems and services, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale has been involved in shaping the computing landscape. They've designed, developed and deployed some of the most important and successful systems and services in the history of the computing industry - internet, Ethernet, operating s...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Infoblox delivers Actionable Network Intelligence to enterprise, government, and service provider customers around the world. They are the industry leader in DNS, DHCP, and IP address management, the category known as DDI. We empower thousands of organizations to control and secure their networks from the core-enabling them to increase efficiency and visibility, improve customer service, and meet compliance requirements.
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, will lead you through the exciting evolution of the cloud. He'll look at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering ...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It’s clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Tha...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere delivers a more modern architectural approach to storage that doesn't require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbui...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
SYS-CON Events announced today that TidalScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale is the leading provider of Software-Defined Servers that bring flexibility to modern data centers by right-sizing servers on the fly to fit any data set or workload. TidalScale’s award-winning inverse hypervisor technology combines multiple commodity servers (including their ass...
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data a...
As hybrid cloud becomes the de-facto standard mode of operation for most enterprises, new challenges arise on how to efficiently and economically share data across environments. In his session at 21st Cloud Expo, Dr. Allon Cohen, VP of Product at Elastifile, will explore new techniques and best practices that help enterprise IT benefit from the advantages of hybrid cloud environments by enabling data availability for both legacy enterprise and cloud-native mission critical applications. By rev...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant th...
Digital transformation is changing the face of business. The IDC predicts that enterprises will commit to a massive new scale of digital transformation, to stake out leadership positions in the "digital transformation economy." Accordingly, attendees at the upcoming Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA, Oct 31-Nov 2, will find fresh new content in a new track called Enterprise Cloud & Digital Transformation.