Click here to close now.




















Welcome!

Apache Authors: Dana Gardner, Liz McMillan, Mohamed El-Refaey, Ajay Budhraja, Don MacVittie

Related Topics: @BigDataExpo, Microservices Expo, Containers Expo Blog, Agile Computing, @CloudExpo, Apache

@BigDataExpo: Article

Babies, Big Data, and IT Analytics

Machine learning is a topic that has gone from obscure niche to mainstream visibility over the last few years

Machine learning and IT analytics can be just as beneficial to IT operations as it is for monitoring vital signs of premature babies to identify danger signs too subtle or abnormal to be detected by a human. But an enterprise must be willing to implement monitoring and instrumentation that gathers data and incorporates business activity across organizational silos in order to get meaningful results from machine learning.

Machine learning is a topic that has gone from obscure niche to mainstream visibility over the last few years. High profile software companies like Splunk have tapped into the Big Data "explosion" to highlight the benefits of building systems that use algorithms and data to make decisions and evolve over time.

One recent article on machine learning on the O'Reilly Radar blog that caught my attention made a connection between web operations and medical care for premature infants. "Operations, machine learning, and premature babies" by Mike Loukides describes how machine learning is used to analyze data streamed from dozens of monitors connected to each baby. The algorithms are able to detect dangerous infections a full day before any symptoms are noticeable to a human.

An interesting point from the article is that the machine learning system is not looking for spikes or irregularities in the data; it is actually looking for the opposite. Babies who are about to become sick stop exhibiting the normal variations in vital signs shown by healthy babies. It takes a machine learning system to detect changes in behavior too subtle for a human to notice.

Mike Loukides then wonders whether machine learning can be applied to web operations. Typical performance monitoring focuses on thresholds to identify a problem. "But what if crossing a threshold isn't what indicates trouble, but the disappearance (or diminution) of some regular pattern?" Machine learning could identify symptoms that a human fails to identify because he's just looking for thresholds to be crossed.

Mike's conclusion sums up much of the state of the IT industry concerning machine learning:

At most enterprises, operations have not taken the next step. Operations staff doesn't have the resources (neither computational nor human) to apply machine intelligence to our problems. We'd have to capture all the data coming off our servers for extended periods, not just the server logs that we capture now, but any every kind of data we can collect: network data, environmental data, I/O subsystem data, you name it.

As someone who works for a company that applies a form of machine learning (Behavior Learning for predictive analytics) to IT operations and application performance management, I read this with great interest. I didn't necessarily disagree with his conclusion but tried to pull apart the reasoning behind why more companies aren't applying algorithms to their IT data to look for problems.

There are at least three requirements for companies who want to move ahead in this area:

1. Establish maturity of one's monitoring infrastructure. This is the most fundamental point. If you want to apply machine intelligence to IT operations then you need to first add instrumentation and monitoring. Numerous monitoring products and approaches abound but you have to get the data before you can analyze it.

2. Coordinate multiple enterprise silos. Modern IT applications are increasingly complex and may cross multiple enterprise silos such as server virtualization, network, databases, application development, and other middleware components. Enterprises must be willing to coordinate between these multiple groups in gathering monitoring data and performing cross-functional troubleshooting when there are performance or uptime issues.

3. Incorporate business activity monitoring (BAM). Business activity data provides the "vital signs" of a business. Examples of retail business activity data include number of units sold, total gross sales, and total net sales for a time period. Knowing the true business impact of an application performance problem requires the correlation of business data. When an outage occurred for 20 minutes, how many fewer units were sold? What was the reduction in gross and net sales?

An organization that can fulfill these requirements is capable of achieving real benefits in IT operations and can successfully apply analytics. Gartner has established the ITScore Maturity Model for determining one's sophistication in availability and performance monitoring. Here is the description for level 5, which is the top tier:

Behavior Learning engines, embedded knowledge, advanced correlation, trend analysis, pattern matching, and integrated IT and business data from sources such as BAM provide IT operations with the ability to dynamically manage the IT infrastructure in line with business policy.

Applying machine learning to IT operations isn't easy. Most enterprises don't do it because they need to overcome organizational inertia and gather data from multiple groups scattered throughout the enterprise. For the organizations willing to do this, however, they will see tangible business benefits. Just as a hospital could algorithmically detect the failing health of a premature infant, an enterprise willing to use machine learning will visibly see how abnormal problems within IT operations can impact revenue.

More Stories By Richard Park

Richard Park is Director of Product Management at Netuitive. He currently leads Netuitive's efforts to integrate with application performance and cloud monitoring solutions. He has nearly 20 years of experience in network security, database programming, and systems engineering. Some past jobs include product management at Sourcefire and Computer Associates, network engineering and security at Booz Allen Hamilton, and systems engineering at UUNET Technologies (now part of Verizon). Richard has an MS in Computer Science from Johns Hopkins, an MBA from Harvard Business School, and a BA in Social Studies from Harvard University.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
Contrary to mainstream media attention, the multiple possibilities of how consumer IoT will transform our everyday lives aren’t the only angle of this headline-gaining trend. There’s a huge opportunity for “industrial IoT” and “Smart Cities” to impact the world in the same capacity – especially during critical situations. For example, a community water dam that needs to release water can leverage embedded critical communications logic to alert the appropriate individuals, on the right device, as soon as they are needed to take action.
Manufacturing connected IoT versions of traditional products requires more than multiple deep technology skills. It also requires a shift in mindset, to realize that connected, sensor-enabled “things” act more like services than what we usually think of as products. In his session at @ThingsExpo, David Friedman, CEO and co-founder of Ayla Networks, will discuss how when sensors start generating detailed real-world data about products and how they’re being used, smart manufacturers can use the data to create additional revenue streams, such as improved warranties or premium features. Or slash...
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, will introduce the technologies required for implementing these ideas and some early experiments performed in the Kurento open source software community in areas ...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be.
The Internet of Things is in the early stages of mainstream deployment but it promises to unlock value and rapidly transform how organizations manage, operationalize, and monetize their assets. IoT is a complex structure of hardware, sensors, applications, analytics and devices that need to be able to communicate geographically and across all functions. Once the data is collected from numerous endpoints, the challenge then becomes converting it into actionable insight.
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts, GM of Platform at FinancialForce.com, will discuss the value of business applications on wearable ...
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on demos and comprehensive walkthroughs.
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small, but are focused on specific tasks. The ability for developers to deploy multiple containers – thous...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...