Apache Authors: Elizabeth White, Pat Romanski, Liz McMillan, Christopher Harrold, Janakiram MSV

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The Issues with Outsourcing

Outsourcing IT Solutions can be scary

This article is going to talk to the businesses out there. This article is going to talk to the CTO’s and COO’s who are currently thinking about utilizing a managed service provider (MSP) or a Cloud hosting firm (like Solar VPS) for their IT needs however have major concerns about outsourcing their IT needs. Yes, outsourcing. Be it needed office solutions like telephony and email, website hosting solutions like a Linux or Windows VPS, powerful dedicated server solutions or colocation needs, the idea of outsourcing scares a whole hell of a lot of business owners and chief technology officers. It scares them for the following reasons:

  1. Security

  2. Money

These concerns are understandable and reasonable. No company wants to give up control or have to worry about how much am “auxiliary” backbone service like IT is going to cost them on a monthly basis. But here is the thing, even though most companies worry about the aforementioned, at the same time those worries are also the strongest suits of outsourcing IT solutions to a managed server provider.


IT Security is a Major Concern of Outsoucing

Security is hands down the largest concern of businesses when it comes to outsourcing their IT solutions. The reason for this is simple: regardless of what type of business you operate, the customer and internal data/figures you utilize on a daily basis to run your business is vital to your survival. As such, it makes sense that outsourcing the physical and virtual IT solutions which facilitate, protect and store said vital data would give business owners the creeps. You can almost hear the sentence being said aloud:

“I’m going to hand control of my business solutions over to someone else? The hell if I am.”

Truth be told, we understand this sentiment. Why in the world would any company ever want to hand their critical business data over to a Cloud hosting MSP? The answer is found in the concern: security. Providing stronger firewalls, VPN’s for data access and connection, fail safe data redundancy, fault tolerant hosting solutions, near 100% uptime of services and the ability to deploy encrypted private Cloud infrastructures, Cloud hosting MSP’s provide more data security than a small to medium sized mom and pop shop ever could on their own.


The Cost of Outsourcing IT solutions

One of the largest concerns of COO’s and CFO’s is, understandably, daily business operating costs. For companies internally managing all of their IT solutions, cost is a large concern. Why?

  1. Equipment – One of the largest concerns with internally managing your IT solutions is the cost of installing, maintaining, upgrading and purchasing new IT equipment. This goes without saying: servers are expensive to purchase, install, maintain, troubleshoot and upgrade. Outside of the cost of the physical equipment, you will also be spending money on power and cooling gear to ensure your IT solutions are running smoothly. All of this costs money.

  2. Staffing – As the COO of your company, are you going to run and look after your internal IT services? No, you aren’t. To do this you need an internal IT team. This team, normally made up of a CTO and a few IT techs (NOC’s, IT engineers) will be tasked with making sure your internal servers and equipment runs smoothly. They will be tasked with resolving issues, streamlining solutions and mitigating general IT problems which arise in the office. Your IT team will work long hours and will demand a high rate of compensation (both salary and benefits). The truth is, employing an internal IT team is expensive. It might be an expense you simply can’t afford or are no longer willing to make.

  3. IT Headaches – One of the hidden costs of internal IT service management are the IT headaches which are bound to arise which your internal IT team doesn’t know how to resolve. They don’t happen often (here’s hoping) but when they do, the “auxiliary” backbone IT solutions of a company become a talking point for the entire company by way of slowing down daily operations. Unforeseen IT headaches will arise and unless your team knows how to mitigate said issues, you will be paying another company to resolve your issues. It’s one more expenditure you really don’t need.

While the aforementioned are cruxes for internal IT management, they are the major benefits of outsourcing IT solutions to a MSP.

Worrying about IT gear? That is the job of your third party provider. Updating the gear, providing power and cooling and resolving any tech issues? Your provider takes care of it all.

Staffing? Utilizing a Cloud hosting firm like Solar VPS means our staff, our team of dedicated IT professionals, looks after your IT services and solutions. Our team takes care of everything which might arise. Sure, you might want to keep an IT guy on staff to fix local technical issues however for the big things, you no longer need a dedicated team of IT pros. We got it.

IT Headaches. Again, these are no longer your concern when you hire a MSP to manage all of your IT solutions.

What Are You Waiting For?

Outsourcing your internal IT solutions can be a scary thing yet in today’s world of Cloud hosting solutions, Tier 3+ data center utilization and dedicated professional IT teams, outsourcing your internal IT needs no longer needs to drive the shakes up your spine.

To learn more about how Solar VPS can help with your Cloud hosting needs, click Cloud VPS.

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