|By PR Newswire||
|April 8, 2014 10:12 AM EDT||
BUDAPEST, Hungary, April 8, 2014 /PRNewswire/ -- SkyCentral, a Utah corporation, announced at the Open Horizons Summit the upcoming beta of its self-service portal, a cloud-based software solution. The first product in the line of cloud-based services will be its self-service IT portal. This solution, soon to be in beta testing, allows users to access an IT self-service portal from any device and from any location.
Information about this beta release of the IT self-service portal can be found at www.skycentral.com.
SkyCentral offers a cloud-based suite of services that is designed to elevate the user IT experience. The company's goal is to provide optimized, cloud-based services to companies large and small. Its technology removes the need for an on-premise solution that requires management and costly infrastructure; thus providing a client with tens of thousands of dollars in hardware and operating savings.
"SkyCentral is an innovative solution. IT self-service products have historically been very difficult to deploy and manage. The cloud delivered model of SkyCentral enables organizations of all size to easily get up and running and realize a quick return on investment," added Dwain Kinghorn, partner at Sage Creek Partners.
The SkyCentral Portal is a cloud-based self-service portal that automates processes to fulfill the most common user request services. This solution also provides business process support that allows organizations to leverage their investment in Microsoft's Active Directory and System Center Configuration Manager (SCCM).
The SkyCentral Portal, a first-of-its-kind self-service portal, includes automated, verified password reset in the cloud, as well as automated hardware and software requests, and other simple workflow requests. The use of this solution will reduce support calls and allow technicians to focus on priority issues, resulting in increased technician productivity and improved end user satisfaction. Unlike other products, the SkyCentral Portal is inexpensive and easy to deploy, while maintaining an open, customizable, and integrated set of web services.
With the advent of mobile computing and the decentralization of users in a corporate setting, SkyCentral's cloud-based solution allows companies to remain on the cutting edge of technology, allowing users to access the service portal from any device, at any time, in any location. This is ideal for a modern work force that often works remotely, travels, or uses multiple devices.
Marco Mikulits, partner at inetra de GmbH, states that, "Efficient help desk services are essential for a modern enterprise. SkyCentral as a self-service platform is the next logical step to minimize IT headaches for everyone."
SkyCentral and its suite of products focus on enhancing the user experience through hosted technology solutions that give users a single place to go for all of their technology needs. SkyCentral is powered by GroupLink Corporation, which has over 15 years of experience in the technology and service desk industry.
GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink's world class, best-practices Help Desk, CRM, Sales Force Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.
The Open Horizons EMEA Summit 2014 is the foremost event for IT professionals focusing on Novell and Partner solutions. The conference addresses key elements of modern IT-Infrastructure; collaboration solutions and file management; device and endpoint management, and linux server management.
SkyCentral is a trademark of SkyCentral Corporation. GroupLink is a registered trademark of GroupLink Corporation.
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