Welcome!

Apache Authors: Liz McMillan, Elizabeth White, Janakiram MSV, Gil Allouche, William Schmarzo

Blog Feed Post

The Collegiate Cloud: An Interview with Ferris State University’s Amy Buse

Ferris State University (FSU) is an accredited state university located in Big Rapids, Michigan, offering multiple computing degree plans within its Business/Technology Consortium. The college serves more than 14,000 on- and off-campus students in the region.

 

I had the opportunity to sit down with Ferris State Professor Amy Buse to learn more about how the school has provided its students with cutting-edge cloud computing technology across a number of applications to better prepare them for their careers after graduation.

Jason: How did you discover Skytap, since it is not commonly used in education?

Amy: I found out about Skytap at Interop a couple years ago. I heard a speaker from the company and knew “I gotta go talk to this guy.” We had researched a lot of other vendors but nobody else had the ability to allow our students install the operating system themselves on bare metal, and not build the cost of the operating system into the charge of each system. As an educational institution, we have flat fee access to unlimited licenses of Windows and other software packages, so we don’t need to have OS licensing fees rolled into each image.

I was teaching a Linux class off-campus, and we would need to remote desktop into the workstations and VMs back in the classroom of the main campus. It was a huge hassle if something happened to the computers back in the lab, or there was a connection problem. So I went to my administration and said if we are going to continue doing off-campus learning, we need a better way.

Jason: What programs are using Cloud labs?

Amy: We teach three programs off campus using Skytap:

  • CIS (computer information systems) students who grow up to be programmers and systems analysts on the software side.
  • CIT (computer information technology) students who grow up to be server and network administrators and; 
  • ISI (information security & intelligence) students who learn to harden servers, but they are more on the forensic side - proving what happened after a problem

In ISI they will set up a lab and have students with labs spin them up and try to attack each other. Our first question to Skytap as a vendor was “can we hurt you?” But some particular thing we did in our first semester caused Skytap to take a new look at one of their access policies!

There’s also an HVAC (Heating Ventilation Air Conditioning) off-campus program, and when they found out what we were doing with labs they let students connect their Skytap environment to simulate their interface with Johnson Controls equipment that operates heating and air conditioning systems on site.

Jason: Is usage of Skytap growing in the organization?

Amy: There’s certainly potential for more usage of Skytap in other labs, but we need to consider who funds our capacity – I only have funding secured for business technology programs, so I am not advertising it broadly to other departments. But we talk quite a lot about it among our faculty. The professors that use Skytap a lot are very, very happy with it.

Some people say “you could just set up your own VMs in a data center” but it is the user experience of Skytap on top of the hypervisor that makes it phenomenal. It is easy to take one lab machine, configure it the way we want it, with all the software on it, and then automatically stamp one out per student with a discrete URL. Before that, there was no way to do that.

We have to support ourselves – as technology faculty we are responsible for our systems. So we were maintaining our own lab machines at the main campus, and we had to tell students when and when not to remote in because of other student needs, so there were no conflicts.

Now our students don’t have to fit work time into the 5-7pm lab slot after the class. They don’t even worry about limited access to a remote desktop. They have availability to study or do their homework at any time.

Jason: What was the existing lab environment like?

Amy: On campus, we’d have some desktop computers in a lab running VMware, where students could create their virtual machines. In our off-campus class we have some Mac laptops, so teachers would start the class, students would get the shared laptops out of the closet and work on them, and then they’d need to put them right back in the closet at the end of the lesson. This meant students had no ability to actually use the tools and do hands-on homework.

A few students had their own laptops they could set up with the system, but then that would become a huge burden on faculty to support those configurations. The faculty could sometimes spend 10 weeks out of a 15-week semester before they were done troubleshooting the students’ systems.

We would rather have the training VMs available to run 24/7, so instead of remoting into computers on campus, the student could look at them any time and turn them on to do their homework.

So we were looking at the prospect of having to build our own remote training labs, with servers, VMs and software configurations updated and backed up. We’d be on our own in that process with little help from IT. The workload would have been unsupportable for our faculty, we’d all have to teach fewer classes to handle it. Plus procurement of everything could take a semester or more.

Jason: What would it take to do this yourself?

Amy: If we took the “build our own” route, we were estimating an additional equipment cost of at least $120,000 per year, just for the hardware. Add to that all the configuration and maintenance labor. We could communicate to the school that the conventional approach would still fall a great deal short of what we needed.

We are trying to put additional value numbers together, but there are approximately 550 business technology students per semester leveraging Skytap. The per-student cost of dev/test labs is sustainable at our current costs.

Jason: What are some of the use case scenarios?

Amy: Capture the Flag is an educational game we run, where each student has to create an entire infrastructure of VMs in Skytap, and use it to attack two other students’ labs.

In another IT management class, students had to learn how to build a system from the ground up, and then work with lab partner teams, where one would be in charge of configurations, and the lab partner would act as the sysadmin and make sure the work gets backed up. 

Jason: What were the administrative difficulties of getting this off the ground?

Amy: I initially brought the solution to FSU to address the limitations we were encountering in the technology labs, and made the business case for funding. 

Fortunately we had a VP of operations (Don Green, VP of Extended and International Operations) who wanted us to get into cloud services a few years ago, and wanted us to find a way to teach in the cloud. He has understood that we needed this approach and supported the funding of the project. We would have had a much more difficult time getting this new approach approved without a champion.

Because we were moving to cloud, we had a lot of questions about our students’ privacy. Just like the healthcare industry has HIPAA, we have FERPA (Federal Education Right to Privacy Act) that dictates how personal data about our students can be managed.  For instance, the data that a particular student takes a particular class, and their email address are protected by FERPA. 

So we are asked “What student data are you putting out there?” and we can honestly say “None.” The student never has a personal login, they are just getting to their virtual machines via a published URL. That made it easy to go forward.

Jason: Can students still cheat on their exams now?

Amy: Most students don’t have a login, they just use Skytap’s Published URL feature to get to their machines. In a couple of classes we did give students a login to the Skytap Cloud management dashboard, so they could build their configurations from the ground up. But we toggled the features in Skytap to keep it fair and prevent them from uploading or copying VMs and environments into their area.

Sometimes it’s hard for students to distinguish between latency in their network connection and the application itself. So inevitably you will hear some complaints about response times, but that is always a product of the quality of their network connection – if they’re using wifi in a crowded coffee shop rather than a solid connection.

Want to learn more about how Skytap helps eliminate classroom setup hassles with virtual training environments in the cloud? Click here! Or, start your own free trial, or request a custom demo for your unique use case today!

Read the original blog entry...

More Stories By Skytap Blog

Author: Noel Wurst is the managing content editor at Skytap. Skytap provides SaaS-based dev/test environments to the enterprise. Skytap solution removes the inefficiencies and constraints that companies have within their software development lifecycle. As a result, customers release better software faster. In this blog, we publish engaging, thought provoking stories that revolve around agile enterprise applications and cloud-based development and testing.

@ThingsExpo Stories
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Akana has announced the availability of version 8 of its API Management solution. The Akana Platform provides an end-to-end API Management solution for designing, implementing, securing, managing, monitoring, and publishing APIs. It is available as a SaaS platform, on-premises, and as a hybrid deployment. Version 8 introduces a lot of new functionality, all aimed at offering customers the richest API Management capabilities in a way that is easier than ever for API and app developers to use.
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.