Welcome!

Apache Authors: Pat Romanski, Liz McMillan, Elizabeth White, Christopher Harrold, Janakiram MSV

Related Topics: @DevOpsSummit, Containers Expo Blog, Apache, DevOps Summit

@DevOpsSummit: Blog Feed Post

APM and DevOps By @AppDynamics | @DevOpsSummit [#DevOps]

How To Collaborate Effectively with the Virtual War Room

APM and DevOps: How To Collaborate Effectively with the Virtual War Room

When a critical application starts behaving badly, everyone and their uncle is on high alert, on conference bridges, chat sessions, and often physically in the same room trying to get to the bottom of the problem. And here’s how the conversation usually goes:

    Non-Technical Lead: “Okay, what do we know?”
    IT Ops Lead: “The system is slow and crashing intermittently.”
    Non-Technical Lead: “And?”
    IT Ops Lead: “And we don’t know why. Server team, what can you tell us?”
    Server Lead: “Servers are fine. Maybe there’s a problem with the network?”
    Network Lead: “Network looks fine. Maybe it’s the database?”
    Database Lead: “Databases look fine. The application might be doing something it shouldn’t though.”
    Non-Technical Lead: “$#[email protected]! Customers can’t check out and we’re losing revenue by the minute — how can you say each of your systems is fine?!?!”

At this point, everyone looks to their individual tools with their system-specific metrics. Server team talks CPU, memory, and disk I/O; network team talks throughput, packet loss, and latency; database team talk top queries, cache-hit ratios, and connection counts.

And round-and-round they go. Eventually, the dev team is called in. Then it just gets worse.

But there’s a better way.

Over the past 10 years, performance monitoring has revolutionized IT, specifically because measuring application behavior in terms of Business Transactions is something *everyone* can agree on, because everyone understands what it means when “Checkout” is slow, stalled, or errored, even the Non-Technical Lead.

And the best part is, Dev and Ops can agree on it too.

That said, until now there’s still been a significant limitation when it comes to accessing this data, as there hasn’t been a simple way for everyone to get on the same page, looking at the same data, on the same screen, in a purpose-built collaboration solution designed around application performance monitoring.

Which is why AppDynamics new Virtual War Room is so groundbreaking.

Starting a session is easy as can be — one click and you’re up and running. From there, invitations can be sent to anyone to join.

Once in the Virtual War Room, everyone’s immediately on the same page, with dashboards and widgets providing business context with application transaction data. For instance, the example below depicts an e-commerce scenario in which an order processing issue is preventing orders from being fulfilled. The Business Transaction view of Orders Processed is something everyone can understand, and therefore everyone can see there’s an issue:

Screen Shot 2014-12-03 at 11.16.03 AM

As demonstrated in this example, chat functionality allows team members to collaborate in real-time, with annotations added to the graphs when War Room Notes are entered. The conversation begins with a team member inquiring if any diagnostics have been performed (looking at Snapshots), and when it’s discovered there have been timeout exceptions, a second graph is added displaying blocked threads. Seeing the inverse relationship between Blocked Threads and Orders Processed, thread capacity is increased to resolve the issue.

It might seem simple – and for demonstration purposes the scenario definitely is – but the reality of coming to these conclusions in today’s enterprises is far from straight forward. In day-to-day practice, it’s just too easy to be consumed by a tunnel-vision worldview based on silos of responsibility. Without unbiased data, presented in clear business context, the blame game is the outcome to be expected. Thankfully, with AppDynamics Virtual War Room that doesn’t have to be the case.

In a nutshell, this is how AppDynamics enables true DevOps collaboration with our new Virtual War Room:

  1. Get everyone on the same page by looking at the same Business Transaction data
  2. Keep the focus on metrics that translate to the business value the application delivers; dive in deeper when appropriate
  3. Include as broad an audience as possible and foster communication, with chat and annotation capability
  4. Identify resolution criteria, assign ownership
  5. Take lessons learned to improve development, test, deployment, and production processes.

Now imagine doing this not just during a hair-on-fire production issue, but during a load test, deployment or pilot scenario. Powerful stuff. Only from AppDynamics.

The post APM & DevOps: How To Collaborate Effectively with the Virtual War Room written by Michael Butt appeared first on Application Performance Monitoring Blog from AppDynamics.

Read the original blog entry...

More Stories By Jyoti Bansal

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@ThingsExpo Stories
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
Elon Musk is among the notable industry figures who worries about the power of AI to destroy rather than help society. Mark Zuckerberg, on the other hand, embraces all that is going on. AI is most powerful when deployed across the vast networks being built for Internets of Things in the manufacturing, transportation and logistics, retail, healthcare, government and other sectors. Is AI transforming IoT for the good or the bad? Do we need to worry about its potential destructive power? Or will we...
SYS-CON Events announced today that SIGMA Corporation will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. uLaser flow inspection device from the Japanese top share to Global Standard! Then, make the best use of data to flip to next page. For more information, visit http://www.sigma-k.co.jp/en/.
SYS-CON Events announced today that Daiya Industry will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Daiya Industry specializes in orthotic support systems and assistive devices with pneumatic artificial muscles in order to contribute to an extended healthy life expectancy. For more information, please visit https://www.daiyak...
SYS-CON Events announced today that B2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. B2Cloud specializes in IoT devices for preventive and predictive maintenance in any kind of equipment retrieving data like Energy consumption, working time, temperature, humidity, pressure, etc.
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of...
SYS-CON Events announced today that NetApp has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. NetApp is the data authority for hybrid cloud. NetApp provides a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with their partners, NetApp em...
SYS-CON Events announced today that Interface Corporation will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Interface Corporation is a company developing, manufacturing and marketing high quality and wide variety of industrial computers and interface modules such as PCIs and PCI express. For more information, visit http://www.i...
SYS-CON Events announced today that Mobile Create USA will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Mobile Create USA Inc. is an MVNO-based business model that uses portable communication devices and cellular-based infrastructure in the development, sales, operation and mobile communications systems incorporating GPS capabi...
SYS-CON Events announced today that Nihon Micron will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Nihon Micron Co., Ltd. strives for technological innovation to establish high-density, high-precision processing technology for providing printed circuit board and metal mount RFID tags used for communication devices. For more inf...
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data a...
SYS-CON Events announced today that Suzuki Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Suzuki Inc. is a semiconductor-related business, including sales of consuming parts, parts repair, and maintenance for semiconductor manufacturing machines, etc. It is also a health care business providing experimental research for...
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads. In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, will discuss how data centers of the future will be managed, how th...
SYS-CON Events announced today that Ryobi Systems will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ryobi Systems Co., Ltd., as an information service company, specialized in business support for local governments and medical industry. We are challenging to achive the precision farming with AI. For more information, visit http:...
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
SYS-CON Events announced today that mruby Forum will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. mruby is the lightweight implementation of the Ruby language. We introduce mruby and the mruby IoT framework that enhances development productivity. For more information, visit http://forum.mruby.org/.
SYS-CON Events announced today that Fusic will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Fusic Co. provides mocks as virtual IoT devices. You can customize mocks, and get any amount of data at any time in your test. For more information, visit https://fusic.co.jp/english/.
In his session at @ThingsExpo, Greg Gorman is the Director, IoT Developer Ecosystem, Watson IoT, will provide a short tutorial on Node-RED, a Node.js-based programming tool for wiring together hardware devices, APIs and online services in new and interesting ways. It provides a browser-based editor that makes it easy to wire together flows using a wide range of nodes in the palette that can be deployed to its runtime in a single-click. There is a large library of contributed nodes that help so...
SYS-CON Events announced today that Enroute Lab will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enroute Lab is an industrial design, research and development company of unmanned robotic vehicle system. For more information, please visit http://elab.co.jp/.
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation. In the years since the publication of the Agile Manifesto, the conn...