Welcome!

Apache Authors: Elizabeth White, Pat Romanski, Liz McMillan, Christopher Harrold, Janakiram MSV

Related Topics: @DevOpsSummit, Apache

@DevOpsSummit: Blog Post

DevOps for Non-Engineers By @PagerDuty | @DevOpsSummit [#DevOps]

Why DevOps Isn’t a Job Title, So, What Is DevOps Then?

What You Need to Know about DevOps

By Julie Arsenault

If you’ve used the term “DevOps” as a job title, you may have been making a big mistake. It sounds innocuous: After all, isn’t DevOps something that you do? If you’re a marketer, hiring manager or non-engineer at your company, it might seem like it.

But nothing could be further from the truth. It’s actually a philosophy and set of practices that guides how your engineering and IT teams work. And using the term improperly doesn’t always sit well with tech teams, even if they have “DevOps Engineer” on their LinkedIn profile.

Using the term improperly can cause many problems. It may create additional silos in your organization, or may negatively impact how teams collaborate and get things done—limiting the effectiveness and accountability of DevOps work.

To counteract misinterpretations of what DevOps is and what it means, it helps to know why it matters and where the idea came from.

Why DevOps Isn’t a Job Title

DevOps is a way of working that emphasizes collaboration, open communication, and the seamless sharing of ideas and code. For many organizations that are moving to a DevOps model, it represents a culture shift, and the messaging around it is important.

Good DevOps work requires testing, iterating and even breaking things. That needs to happen quickly, without friction and, importantly, without blame. Defining someone as a DevOps head or team could imply that only those individuals are responsible for DevOps, and should it fail, those failures are individual failures rather than systemic.

As Chip Locke writes, software developers and operations engineers may be different types of people, and trying to combine them into a single role may not be effective. When dev and ops are forced into a single role or team instead of encouraged to collaborate across their individual teams, competing values and (sometimes) suboptimal results are the outcome. Additionally, implementing DevOps as a third team that sits between the development and operations teams is a whole recipe for disaster. Trying to fix it by combining those silos only makes things worse.

So, What Is DevOps Then?

There’s no standard definition of DevOps. According to The Agile Admin, DevOps is a “methodology of collaboration.” Put another way by the site, it’s “agile systems administration.” That means DevOps is about software developers and ops engineers working together with shared values, principles, methods, practices and tools to build, maintain and improve systems—across the whole services lifecycle.

That definition doesn’t fit on a business card. But defining it properly is important to your organization. Because DevOps is not about software developers taking over the job of ops, or ops taking over the job of devs. And it’s not just about shared tools (though that is part of it). It’s about implementing change across entire systems and cultures to improve how customers receive products and services, breaking down barriers, and fostering collaboration and communication between two teams that are sometimes at odds with each other.

Where Did DevOps Come From?

How did DevOps become the preferred option for many software companies? Data shows that DevOps helps businesses deliver better software products and adapt more quickly to fast-moving market realities by supporting more rapid code deployments.

The Agile Admin roots DevOps’ rise in the Agile Systems Admin and Enterprise Systems Management movements. Both arose from a need to improve business processes by taking advantage of faster, smaller and open-source “large vendor” enterprise frameworks. At the same time, Agile Systems Admin was becoming common in Europe as companies translated lean and agile manufacturing lessons to IT departments across the continent.

But even with these advances, companies still had serious silos and were dangerously inflexible.

Better tools—combined with the failure of big or heavy implementations—created what The Agile Admin calls “the perfect storm.” We had the means to do things better. DevOps was born.

The term was first coined by Patrick Debois and Andrew “Clay” Shafer in 2009. The philosophy took off when Debois hosted the first DevOps Days event in Ghent, Belgium. The rest, as they say, is history.

And when you understand that history, it’s easier to understand why engineers bristle at the idea of DevOps as a job title or company role. By referring to and thinking about DevOps properly, you won’t just make tech talent at your company happier. You’ll also help internalize DevOps principles within your organization.

The post Dev-Ops for Non-Engineers appeared first on PagerDuty Blog.

Read the original blog entry...

More Stories By PagerDuty Blog

PagerDuty’s operations performance platform helps companies increase reliability. By connecting people, systems and data in a single view, PagerDuty delivers visibility and actionable intelligence across global operations for effective incident resolution management. PagerDuty has over 100 platform partners, and is trusted by Fortune 500 companies and startups alike, including Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github.

IoT & Smart Cities Stories
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...